FAQs

What is Last Chance?

Last Chance products are a selection of samples, one-offs, recently rediscovered NOS, and other cool things offered at special prices.

We do not offer refunds on Last Chance purchases. We will exchange when available, or provide store credit. Store credit can be used interchangeably at The Cub House and Team Dream. 


Can I pick up my online order at The Cub House?

Yes, we are now offering curbside order pick up. Enter the code CUBHOUSEPICKUP at checkout and we will contact you to schedule a pick up time. Please do not show up unscheduled. 


When will my order ship?

The Cub House is a very small team, but we always try to get orders out as quickly as possible. Due to new safety protocols in place at this time we're moving a little slower than usual. New orders will ship within 5-7 days. 


Can I return/exchange my purchase?

We offer refunds and exchanges on new, unused/unworn product within 15 days of when you received the order. 

Send a message to info@cubhouse.cc with your order number to initiate a return. 

Last Chance items are non-refundable, but may be exchanged. Due to limited stock we cannot always guarantee an exchange is available in which case we will provide store credit.